Name: Nortons Group
Address: Castle Road, Sittingbourne, ENG, ME10 3RG, GB
Telephone: 0333 1881 470

About

Welcome to Norton Group, a family-driven mechanical contractor founded in 2004 by Damien Norton, our Group Managing Director. With years of experience in the industry, Damien saw a unique opportunity to build a company that puts client satisfaction at the core, offering a forward-thinking, proactive, and versatile approach to mechanical and associated services. At Norton Group, our commitment is simple: we get the job done while maintaining the highest standards of safety, quality and care for our clients.

Our success is built on a foundation of exceptional customer care and attention to detail. This dedication has resulted in unrivalled client retention, a testament to the trust our clients place in us. Many of our clients come to us through word-of-mouth referrals, a reflection of our strong reputation and the lasting relationships we have built with both new and long-standing clients. We approach every project with a focus on building genuine connections, ensuring that each customer feels valued and supported.

Over the years, we have expanded our offerings to meet the diverse needs of both domestic and commercial clients. Our services cover all aspects of mechanical systems, from design and installation to reactive, planned, and preventative maintenance. This includes comprehensive solutions for mains water systems, internal pipework distribution, hot and cold-water services, grey water harvesting, heating, ventilation, air-conditioning, as well as associated electrical and control works. Our team’s versatility and technical expertise allow us to serve a broad range of market sectors while upholding our commitment to quality and reliability.

Our Vision

Norton Group has always been committed to a client-first approach grounded in family values, integrity, and excellence. Our vision is to continue to build on a company that redefines mechanical and associated services by prioritising innovation with a dynamic approach to problem-solving, all the while maintaining a focus on providing exceptional customer service. As a group, we continue to strive to set new industry standards as a leader in quality, safety, and reliability, all while preserving the close-knit, family-oriented atmosphere that makes us who we are.

Our clients don’t just return—they refer others. Each engagement is a chance to create meaningful connections, ensuring that every client experiences not only outstanding results but also genuine support and care.

Over the years, we’ve steadily expanded our range of services to meet the unique demands of both domestic and commercial clients. From initial design and installation to responsive, scheduled, and preventative maintenance, we offer a comprehensive suite of mechanical solutions, including mains water systems, internal pipework, hot and cold-water services, grey water harvesting, heating, ventilation, air-conditioning, and associated electrical and control systems. Our versatile and skilled team enables us to serve a broad range of markets, maintaining the quality, dependability, and efficiency that have become our hallmark.

As we continue to grow, our vision remains clear: to lead the industry with excellence while staying true to the family values that define us. We invite you to explore our website to learn more about our journey, our services and how we can support you as one of our valued clients.

Health & Safety

At Norton Group we understand the importance of the health, safety, and well-being of our employees, customers, and those who could be impacted by the work we are carrying out. We are committed to ensuring that we continually maintain our high standards throughout all areas of our business.

Customer satisfaction, along with our commitment to providing a workplace with the highest safety standards and responsibly sourced, high-quality materials remain our top priorities. To demonstrate this commitment, we are proud to hold a number of certifications and are continuing to build on these to align with our commitment to continual improvement. We have a dedicated team whose primary focus is our people not only ensuring that we meet our statutory obligations but continually work to the high standards that our customers have come to expect.